Eclerx Pune is currently looking for talented individuals to join our dynamic team as Inbound Chat Analysts. This is a fantastic opening for individuals who are passionate about providing exceptional customer service and thrive in a fast-paced environment. As an Inbound Chat Analyst, you will be the initial touchpoint of communication for our valued customers, handling their queries and requests through live chat. You will take a crucial role in providing a positive and memorable customer experience.

• Tasks include:
• Responding to customer inquiries through live chat in a timely and professional manner.
• Offering accurate information about our products and services.
• Fixing customer issues and escalating complex cases when necessary.
• Collaborating with other team members to ensure smooth customer service operations.

Are you interested in this rewarding opportunity, please submit your application today! We are passionate to creating a diverse and inclusive workplace where everyone can grow. click here

Associate - Inbound Chat: Customer Operations at Eclerx

Eclerx is on the hunt for a skilled and motivated Analyst - Inbound Chat to join our dynamic Customer Operations team. In this role, you will be the first point of contact for our valued customers via live chat, providing top-notch support and addressing their inquiries in a timely and helpful manner.

• Your responsibilities include:
• Providing prompt and thorough responses to customer inquiries via live chat.
• Troubleshooting a wide range of customer issues, escalating complex cases as needed.
• Maintaining accurate records of customer interactions within our CRM system.
• Working alongside other team members to ensure a seamless and positive customer experience.

The ideal candidate will have:

• Excellent written and verbal communication skills.
• A strong understanding of customer service principles and best practices.
• Ability to multitask in a fast-paced environment.
• Resourcefulness

Excited about the opportunity to join our team and make a real difference, we encourage you to apply today!

Customer-Focused Analyst Opportunity: Inbound Chat at Eclerx Pune

Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment and excel at resolving customer inquiries? If so, we have the perfect opportunity for you! Eclerx Pune is hiring a Customer-Focused Analyst to join our dynamic Inbound Chat team.

In this role, you will be the first point of contact for our valued customers, providing prompt and effective support through live chat interactions. You'll address a variety of customer requests, from inquiries about products and services to technical support.

• Responsibilities Include: Providing timely solutions to customer issues through live chat interactions
• Skills Required: Proficiency in English language, both written and verbal
• Benefits of Joining Our Team: Dynamic and collaborative work environment

If you are a enthusiastic and customer-centric individual who is ready to make a contribution, we encourage you to apply! Send your resume to [email protected].

Eclerx Pune Seeks

Are you a results-oriented individual with a talent for communication? Eclerx Pune is looking for talented Support Specialists to join our dynamic team. In this role, you will be the first point of support for our loyal customers, providing outstanding service via live chat. If you have a strong work ethic, we encourage you to apply today.

• As an Inbound Chat Analyst, you will be responsible for: resolving customer inquiries, providing product information, and troubleshooting issues in a timely and efficient manner.
• Competitive compensation and benefits await the right candidate:
• Visit our website to learn more and submit your application:

Build a Difference: Inbound Chat Analyst Role at Eclerx

Are a passionate individual looking to make a real difference ? Eclerx is searching for a talented and motivated Inbound Chat Analyst to become part of our thriving team. As an Inbound Chat Analyst, you will be the front line for our valued clients.

• Your responsibilities will include :
• Offering prompt and supportive assistance to clients via live chat.
• Resolving customer inquiries in a timely manner.
• Collaborating with internal teams to ensure seamless customer experiences

If you are keen to learn, grow , and leave your mark, we encourage you to join us.

Fuel Excellent Customer Experience at Eclerx

As an Inbound Chat Analyst at Eclerx, you'll be a vital/crucial/essential part of our customer service team. Your proficiency/expertise/mastery in handling live chats will allow you to engage/connect/interact with customers, address/resolve/answer their inquiries in a timely and professional/courteous/helpful manner. You'll have the opportunity to showcase/demonstrate/utilize your communication/interpersonal/problem-solving skills while contributing/making a difference/helping to create a positive customer experience.

• Collaborate/Work alongside/Partner with colleagues to maintain/ensure/guarantee high service levels.
• Resolve/Handle/Address a wide range/variety/spectrum of customer inquiries via chat.
• Contribute/Participate/Be involved in ongoing training and development initiatives to enhance/improve/strengthen your skills.